TERMS OF SERVICE
Welcome to LemourX! By using our website or purchasing our products, you agree to these Terms of Service. Please read them carefully.
1. Acceptance of Terms
-
By visiting LemourX.com or making a purchase, you agree to follow these Terms and all applicable laws.
-
You must be at least 18 years old or have parental consent to use this website.
2. Products & Orders
-
All products are subject to availability.
-
We strive to display accurate product images and descriptions, but colors, sizes, and details may vary slightly due to monitor settings or product updates.
-
Some products may have limited quantities or be exclusive to certain regions.
-
We reserve the right to cancel or refuse any order for reasons including suspected fraud, payment issues, or errors in product listing.
3. Payment & Billing
-
Payment must be completed at checkout using valid payment methods.
-
You agree to provide accurate billing and shipping information.
-
Orders may be canceled if payment fails or information is incorrect.
4. Shipping & Delivery
-
Shipping follows our shipping-policy.
-
Delivery times are estimates and may vary due to carriers, customs, or other factors outside our control.
-
International customers are responsible for customs duties and taxes.
-
We will provide tracking information once your order is shipped so you can monitor delivery.
5. Returns & Refunds
-
Returns and refunds follow our return and refund policy.
-
Refunds are issued after returned items are received and inspected.
-
Damaged or defective items should be reported within 48 hours of delivery with photos.
6. Your Account & Responsibilities
-
You are responsible for maintaining your account login information and keeping it secure.
-
Notify us immediately if you suspect unauthorized use of your account.
-
You are responsible for all activity on your account.
7. Intellectual Property
-
All website content, including images, text, logos, and product designs, is owned by LemourX.
-
You may not copy, reproduce, or distribute content without written permission.
8. Prohibited Actions
You may not:
-
Use the website for illegal or harmful purposes.
-
Interfere with the website’s functionality or security.
-
Access other users’ accounts or personal information.
-
Upload or transmit malicious content like viruses or malware.
9. Limitation of Liability
-
LemourX is not responsible for indirect, incidental, or consequential damages from using our website or products.
-
Our total liability is limited to the amount paid for the order in question.
10. Changes to Services & Terms
-
We may update, modify, or discontinue products, services, or the website at any time without notice.
-
These Terms of Service may also be updated periodically. Continued use of the website constitutes acceptance of any changes.
11. Governing Law
-
These Terms are governed by the laws of the United States.
12. Contact Us
If you have questions about these Terms of Service, please contact us:
📧 Email: info@lemourx.com
📞 Phone: +1 469 883 7459
LemourX – Frequently Asked Questions (FAQS)
Yes, all LemourX lights come with a 1-year limited warranty covering manufacturing defects..
We accept returns within 14 days of delivery, as long as the item is unused, undamaged, and in its original packaging. For more details, please see our full Return & Refund Policy.
Shipping costs are calculated at checkout based on your location and order weight.
We occasionally offer free shipping promotions, which will be clearly mentioned at checkout or on our homepage.
Orders are usually processed within 1–3 business days. Standard delivery typically takes 5–15 business days, depending on your location.
Most of our lights come with bulbs included. Please check the product description for specific details.
Yes, all LemourX lights meet safety standards and are safe for everyday use.
Yes, you can update your delivery address within 24 hours of placing your order by contacting our support team.
We accept all major credit cards, PayPal, and other secure payment options available at checkout.