Silka Pendant
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Estimated Delivery:Nov 18 - Nov 22
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Free Shipping & Returns: On all orders over $50
Silka Pendant
Elevate your interior with this Nordic-inspired silk pendant chandelier, designed to bring a modern and elegant touch to living rooms, bedrooms, restaurants, or hotel spaces. Its hand-knitted cloth shade and sleek, minimalist design add sophistication while diffusing a soft, ambient glow that enhances any décor. The variety of colors—including white, black, gray, silver, gold, and champagne—allows easy coordination with existing interiors.
This pendant light features an energy-efficient LED bulb with multiple lighting options. Choose warm white (3000K), neutral (4200K), or cool white (6000K) for the perfect mood, and adjust brightness with the included remote control for dimmable models. Designed for versatile use, it is simple to install as a cord pendant and fits spaces between 5–10 m², making it ideal for both residential and commercial settings.
Application: Kitchen,Dining Room,Bed Room,Foyer,Study
At LemourX, we are committed to delivering your order quickly and safely. Please review our shipping policy below.
1. Order Processing
Orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Fees
Shipping costs are calculated at checkout based on your location and order weight.
We occasionally offer free shipping promotions, which will be clearly displayed at checkout or on our homepage.
3. Delivery Times
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United States (Standard Shipping): 5–15 business days
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United States (Expedited Shipping): 5–10 business days (additional cost applies)
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International Orders: 15–20 business days
Delivery times are estimates and may vary due to customs, carrier delays, or other factors beyond our control.
4. Order Tracking
Once your order ships, you’ll receive a tracking number via email.
Please allow 24–48 hours for the tracking information to update.
5. Customs, Duties & Taxes (International Orders)
International customers are responsible for any customs fees, duties, or taxes charged by their country.
LemourX is not responsible for delays caused by customs.
6. Incorrect or Incomplete Address
Customers are responsible for providing a correct and complete shipping address at checkout.
If an order is returned due to an incorrect or incomplete address, reshipping costs may apply.
7. Lost, Delayed, or Damaged Packages
LemourX is not liable for packages lost or delayed due to courier issues, weather, or other circumstances beyond our control.
If your package arrives damaged, please contact us within 48 hours of delivery with photos for assistance.
8. Contact Us
For any shipping-related questions, please contact us:
📧 Email: info@lemourx.com
📞 Phone: +1 469 883 7459
At LemourX, we want every purchase to meet your expectations. If for any reason you’re not completely satisfied, please review our return and refund policy below.
1. Order Cancellation
Orders can be canceled within 24 hours of purchase for a full refund.
If the order has already been processed or shipped, cancellation is no longer possible.
2. Returns
We accept returns within 14 days of delivery.
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Items must be unused, undamaged, and returned in their original packaging (including tags, manuals, and accessories, if applicable).
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Custom or made-to-order products, and bulk orders (three or more units of the same product) cannot be returned unless they arrive damaged or defective.
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Please contact us before returning any items. Unauthorized returns will not be accepted.
3. Return Shipping
Customers are responsible for return shipping costs unless the product arrives damaged or incorrect.
If your return is approved, we will provide a prepaid return shipping label . You can either print it at home or show the barcode at your local carrier (depending on availability). The cost of the return label may be deducted from your refund, unless the return is due to our error.
LemourX is not responsible for items lost or damaged during return shipping.
4. Refunds
Once we receive and inspect your return, we’ll send you an email update to let you know whether your refund has been approved.
If approved, your refund — excluding original shipping costs (unless the return is due to our error or a damaged/defective item) and any applicable return label fees — will be processed to your original payment method within 5–7 business days.
We’ll always do our best to make the process quick and hassle-free.
Example:
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If a product arrives damaged, the customer is refunded both the product price and the original shipping cost.
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If a customer is simply changing their mind, the refund includes only the product price, and original shipping costs are not refunded.
5. Damaged or Defective Products
If you receive a damaged or defective item, please contact us within 48 hours of delivery and include photos or videos.
We will arrange a replacement or full refund at no extra cost.
6. Exchanges
We do not offer direct exchanges.
If you need a different product, please return your original order for a refund and place a new order.
7. Contact Us
For any questions or return requests, please contact us:
📧 Email: info@lemourx.com
📞 Phone: +1 469 883 7459
